How to Tighten the Felt Pad
Check the tension in your felt pad. If it feels loose or you are having slack issues, it needs adjusting.
First, loosen the thumb screw on your felt pad. It will release the tension from the spring load rod.
Next, turn the spring-loaded rod counterclockwise. Usually, a full 360 degrees. Keep a good grip on the rod the entire time.
While holding the rod in place, position the felt pad to the center of your label and tighten the thumb screw.